Zoomies 2 Go’s policies, waivers, terms & conditions, explains how our mobile dog gym sessions work and what we expect from clients. This page covers our liability waiver, cancellation and refund policy, health and vaccination requirements.
Table of Contents
Terms and Conditions
Terms and Conditions
Last updated: Oct 18, 2026
These Terms and Conditions (“Terms”) govern your use of the Zoomies 2 Go website located at
and any services, appointments, subscriptions, or monthly service packages purchased through the website.
Zoomies 2 Go is operated by Zoomies 2 Go, 971 US Hwy 202 North, #4518, Branchburg, NJ 08876. If you have questions about these Terms, contact us at
info@zoomies2go.com
1. Acceptance of Terms
By accessing the website, booking an appointment, purchasing a monthly service package, or otherwise using our services, you agree to be bound by these Terms. If you do not agree, do not use the website or purchase services.
2. Services Offered
Zoomies 2 Go provides booking appointments and a monthly Run Club Membership for mobile dog gym services. Service availability, appointment times, package or membership details, and pricing may change at any time without notice, except that confirmed purchases will be honored according to the terms in effect at the time of purchase.
3. Booking and Payment
All booking payments are due in full at the time of purchase unless otherwise stated. Monthly service memberships are billed on a recurring monthly basis until canceled in accordance with the applicable cancellation terms. You authorize Zoomies 2 Go and its payment processor to charge your selected payment method for all amounts due, including applicable taxes, fees, and any authorized recurring charges.
4. Monthly Membership Cancellation
Monthly membership packages may be canceled by providing at least 2 days’ notice before the next scheduled billing cycle. If cancellation is received less than 2 days before the next billing date, the next recurring charge may still be processed, and cancellation will take effect on the following billing cycle unless otherwise required by law or agreed in writing.
5. Appointment Cancellations and Missed Appointments
Zoomies 2 Go will charge a $25 fee for appointments canceled less than 48 hours before the scheduled session, and the full session rate for cancellations made less than 24 hours before the appointment. Repeated cancellations or unpaid fees may result in suspension of future scheduling.
If Zoomies 2 Go is unable to provide a scheduled appointment due to force majeure or other events beyond our reasonable control, we will, at the customer’s preference, either refund the appointment fee or reschedule the appointment for a later available time.
6. Force Majeure
Zoomies 2 Go is not responsible for delays or failures in performance caused by events beyond our reasonable control, including but not limited to severe weather, natural disasters, emergencies, government actions, power outages, transportation disruptions, illness, accidents, or other unforeseeable events. In such cases, if a scheduled appointment is missed or cannot be completed, the customer may choose either a refund or a rescheduled appointment, subject to availability.
7. Service Safety and Refusal of Service
Zoomies 2 Go reserves the right to refuse, suspend, or discontinue service to any dog that we reasonably determine to be unsafe to service, including dogs that display aggressive behavior, pose a safety risk, have an uncontrolled medical condition, or otherwise create a risk to people, animals, equipment, or property. If service is refused for safety reasons, any refund or credit, if any, will be handled at our discretion and in accordance with applicable law and the refund policy.
8. Customer Responsibilities
You are responsible for providing accurate booking, contact, and payment information. You must ensure that any dog brought to services is safe to participate and that you disclose any relevant health, behavior, or safety concerns before the appointment.
9. Age and Authority
By using the website or agreeing to these Terms, you represent and warrant that you are at least 18 years old and legally authorized to enter into a binding agreement on your own behalf and, if applicable, as the dog’s owner or handler.
10. Dispute Resolution; Mediation and Arbitration
Before filing a lawsuit, the parties agree to first attempt to resolve any dispute through good-faith informal discussions. If the dispute is not resolved, the parties agree to submit the matter to mediation before pursuing binding arbitration. If mediation does not resolve the dispute, any remaining claim shall be resolved by final and binding arbitration on an individual basis to the fullest extent permitted by law. Nothing in this section prevents either party from seeking relief in small claims court for claims within that court’s jurisdiction.
11. Third-Party Tools
We may use third-party booking tools, payment processors, analytics providers, and other service vendors to operate the website and deliver services. Your use of those third-party services may also be subject to their separate terms and privacy practices.
12. Intellectual Property
All content on the website, including text, images, graphics, logos, and site design, is owned by or licensed to Zoomies 2 Go and may not be copied, modified, or used without prior written permission.
13. Disclaimer of Warranties
The website and services are provided on an “as is” and “as available” basis. We do not guarantee uninterrupted access to the website or that every service outcome will meet individual expectations.
14. Limitation of Liability
To the fullest extent permitted by law, Zoomies 2 Go is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or services.
15. Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on this page with a revised “Last updated” date.
16. Governing Law
These Terms are governed by the laws of the State of New Jersey, without regard to conflict of law principles.
Waiver and Release of Liability
I, the undersigned, a customer of Zoomies 2 Go, (the “Company”), understand that the activities and services provided by the Company—including, but not limited to, the use of treadmills, exercise equipment, and physical conditioning—carry inherent risks to my dog’s health and safety. As lawful consideration for the services provided by the Company and other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, I certify, agree, and represent the following:
Please read carefully and check each box to indicate your understanding and agreement.
Health & Vaccination Certification
☐ I certify that my dog is in good health, has been evaluated by a licensed veterinarian, and is physically suitable for treadmill exercise and participation in Zoomies 2 Go activities. My dog is current on all required vaccinations, including Rabies, DHLPP (Distemper, Hepatitis, Leptospirosis, Parainfluenza, Parvovirus), and Bordetella, is taking flea/tick preventative medication, and has not shown signs of any contagious illness (including canine influenza, parvovirus, or kennel cough) within the past 30 days.
☐ Yes
Acknowledgment of Disease Risk
☐ I understand and acknowledge that while vaccinations reduce risk, they do not eliminate the possibility of contracting contagious diseases. I agree that if my dog becomes ill after participation, I will not hold Zoomies 2 Go or its representatives responsible. I accept full responsibility for all veterinary care and associated costs for my dog.
☐ Yes
Emergency Care Authorization
☐ In the event of an emergency where I cannot be reached, I authorize Zoomies 2 Go to seek veterinary care for my dog at the nearest available veterinary facility. I agree to assume full financial responsibility for any and all medical treatment required.
☐ Yes
Transportation Consent
☐ I understand that Zoomies 2 Go is a mobile dog gym, and my dog may be transported in a company vehicle in case of emergency or required veterinary services. I consent to such transportation and understand that all reasonable precautions will be taken to ensure my dog’s safety.
☐ Yes
Media Release
☐ I hereby grant Zoomies 2 Go full permission to photograph, videotape, and/or record my dog for use in marketing, social media, and promotional materials. I understand that these images and recordings become the property of Zoomies 2 Go, and I waive any right to compensation or approval of use.
☐ Yes
Cancellation Policy
☐ I acknowledge that Zoomies 2 Go will charge a $25 fee for appointments canceled less than 48 hours before the scheduled session, and the full session rate for cancellations made less than 24 hours before the appointment. I understand that repeated cancellations or unpaid fees may result in suspension of future scheduling.
☐ Yes
Assumption of Risk & Release of Liability
☐ I AM AWARE AND UNDERSTAND THAT PARTICIPATION IN ZOOMIES 2 GO SERVICES MAY INVOLVE RISKS, DANGERS, AND HAZARDS, INCLUDING BUT NOT LIMITED TO INJURY, ILLNESS, STRESS, OR PROPERTY DAMAGE. THESE RISKS MAY RESULT FROM MY DOG’S BEHAVIOR, OTHER DOGS’ BEHAVIOR, EQUIPMENT USE, TRANSPORTATION, OR OTHER FACTORS.
☐ I FREELY ACCEPT AND ASSUME ALL RISKS, KNOWN AND UNKNOWN, AND FULL RESPONSIBILITY FOR ANY INJURY, ILLNESS, OR DAMAGE THAT MAY OCCUR AS A RESULT OF PARTICIPATION IN COMPANY SERVICES.
☐ I hereby waive, release, and discharge Zoomies 2 Go, and its owners, officers, employees, contractors, agents, successors, and assigns (collectively, “Releasees”) from any and all claims, demands, liabilities, damages, or causes of action, known or unknown, arising out of or related to services provided, whether caused by the negligence of the Company or otherwise.
☐ I agree to indemnify, defend, and hold harmless the Company and all Releasees from any and all claims, losses, liabilities, or expenses (including reasonable attorney’s fees) arising out of or related to my dog’s participation, behavior, or condition.
☐ Yes
Miscellaneous
☐ I understand that this Waiver and Release represents the entire agreement between myself and Zoomies 2 Go and supersedes all prior understandings or agreements.
☐ This agreement shall be governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict of law principles.
☐ If any portion of this agreement is found unenforceable, the remaining provisions shall remain in full force and effect.
Date: _________________________
Printed Name: __________________________________________
Signature (Type legal name if submitting electronically): __________________________________________
Dog’s Name: __________________________________________
Breed: __________________________________________
✅ By signing and submitting this form, I acknowledge that I have read, understood, and voluntarily agree to all terms outlined above.
Privacy Policy
Last updated: Oct 18, 2026
Zoomies 2 Go (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how we share it when you use our website, book services, or interact with us online.
1. Information We Collect
We may collect:
- Name, email address, phone number, billing details, and booking details.
- Payment information processed by our payment processor.
- Information you submit through forms, appointment tools, or customer service communications.
- Device and usage information, including cookies, Google Analytics data, and similar technologies.
2. How We Use Information
We use your information to:
- Process bookings and monthly service package payments.
- Communicate with you about appointments, billing, and service updates.
- Improve our website, services, and customer experience.
- Maintain security, prevent fraud, and manage disputes.
- Comply with legal, tax, accounting, and business obligations.
3. Cookies and Google Analytics
We use cookies and Google Analytics to understand website traffic, improve performance, and enhance the user experience. Google Analytics helps us collect information about how visitors use our website, such as pages visited, time spent on the site, and general usage patterns. Some cookies may be set by third-party service providers. You may be able to control cookies through your browser settings or through any consent tools provided on our website.
4. Do Not Track
For simplicity of operation, we do not honor Do Not Track signals or requests sent by your browser. You may still be able to limit tracking through your browser settings, cookie controls, or other privacy settings available on your device.
5. Sharing Information
We may share information with:
- Payment processors.
- Third-party booking tools.
- Analytics providers.
- Email, hosting, and website service providers.
- Legal authorities when required by law.
We do not sell your personal information in the ordinary course of business.
6. Email Marketing and Opt-Out
If you receive marketing emails from us, those emails will include an unsubscribe option so you can opt out of future marketing messages. You may also contact us directly to request removal from marketing communications.
7. Data Retention and Security
We keep personal information only as long as needed for business, legal, tax, and operational purposes. We use reasonable administrative, technical, and physical safeguards to protect information, but no system can be guaranteed to be 100% secure.
8. Your Privacy Rights
Depending on your location and applicable law, you may have rights to access, correct, delete, or receive a copy of your personal information, and to opt out of certain types of data processing. To submit a privacy request, contact
info@zoomies2go.com
.
9. California Privacy Notice
If you are a California resident, California law may give you certain rights regarding your personal information, including the right to know what information we collect, the right to request deletion of personal information, and the right to opt out of the sale or sharing of personal information if applicable to our business practices. California residents may submit privacy requests by contacting
info@zoomies2go.com
. If required by law, we will also provide a clear and conspicuous “Do Not Sell or Share My Personal Information” link on our website.
10. Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
11. Third-Party Links and Tools
Our website may contain links to or integrations with third-party services. We are not responsible for the privacy practices of third parties.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.
13. Contact Us
Zoomies 2 Go
971 US Hwy 202 North, #4518
Branchburg, NJ 08876
Email:
info@zoomies2go.com
Refund Policy
Last updated:Oct 18, 2026
This Refund Policy explains when refunds are available for bookings and monthly service packages purchased from Zoomies 2 Go.
1. Appointment Refunds
Zoomies 2 Go will charge a $25 fee for appointments canceled less than 48 hours before the scheduled session, and the full session rate for cancellations made less than 24 hours before the appointment. Repeated cancellations or unpaid fees may result in suspension of future scheduling.
Zoomies 2 Go is not responsible for delays or failures in performance caused by events beyond our reasonable control, including but not limited to severe weather, natural disasters, emergencies, government actions, power outages, transportation disruptions, illness, accidents, or other unforeseeable events. In such cases, if a scheduled appointment is missed or cannot be completed, the customer may choose either a refund or a rescheduled appointment, subject to availability. To request a refund, contact us at
billing@zoomies2go.com
with your name, booking details, and the appointment date.
2. Credit in Lieu of Refund
At your request, and subject to approval, we may apply a credit to future Zoomies 2 Go appointments in lieu of issuing a refund. Any credit issued will be applied toward future eligible services and must be used in accordance with any terms provided at the time the credit is issued.
3. Duplicate Charges and Service Errors
Refunds are also available for duplicate charges and verified service errors. If you believe you were charged twice or that a billing error occurred, contact us right away so we can review and correct the issue.
4. Monthly Service Packages
Monthly service packages are billed on a recurring monthly basis. To cancel a monthly service package, you must provide at least 2 days’ notice before your next scheduled billing cycle. Cancellation requests received less than 2 days before the next billing date may still result in the next monthly charge being processed, and cancellation will take effect on the following billing cycle unless otherwise required by law or otherwise agreed in writing.
5. Non-Refundable Situations
Refunds are generally not available for:
- Appointments canceled less than 24 hours before the scheduled time, unless required by law or approved as an exception by Zoomies 2 Go.
- Missed appointments or no-shows.
- Charges that were not reported to us within a reasonable time for review.
6. Refund Processing
Approved refunds are typically processed back to the original payment method. Processing times may vary depending on your bank or card issuer.
7. Contact for Refunds
To request a refund, credit, or billing review, contact:
info@zoomies2go.com
